Our Mission
Khmer Builder Trading Co.,ltd will seek to provide its Flooring and Waterproofing services in the timeliest manner and with an ongoing comprehensive quality-control program to provide 100% customer satisfaction. The company’s principal officers see each contract as an agreement not between a business and its customers, but between partners that wish to create a close and mutually-beneficial long-term relationship. This will help to provide greater long-term profits through referrals and repeat business.
Our Vision
In a world where technology increasingly touches every aspect of our daily lives,
We will be a leading solutions provider in the areas of Flooring and Waterproofing, aspiring to
become the most admired company in our industry.
Keys to Success
Khmer Builder Trading Co.,ltd have had many years of experience in the contracting business. We believe that most companies in this industry, which includes flooring and waterproofing contractors, suffer from two major problems that Khmer Builder Trading Co.,ltd can improve upon and exploit.
The first problem comes from scheduling of jobs. There are no much flooring contractors in Cambodia and many contractors find it difficult to maintain established schedules with their customers that lead to a decrease in customer satisfaction and retention. This is caused by poor management, less than reliable employees, and delays in inventory procurement and distribution. The second problem is in retaining reliable and motivated personnel. Many companies rely on temporary or transient employees that lead to high turnover rates and decreased service quality.
Khmer Builder Trading Co.,ltd will institute the following key procedures:
- Creation of a position of inventory coordinator and have at least one expediter assigned to each project.
- Have a dedicated project manager for each project who can handle quality control issues.
- Institute a program of profit sharing among all employees.
- Employed highly motivated and well trained staff.